INTERNSHIP – IMPROVEMENT OF THE CUSTOMERS SATISFACTION (M-F) – Réf: 1718P16

ATR

Type of employment contract: internship agreement

Facilities: Blagnac (31)

Beginning date expected and duration: ASAP, 2-3 months

 

Emaneo is hiring for its client ATR.

 

REGARDING ATR:

Toulouse, Southern France based turboprop aircraft manufacturer ATR is the world leader in the market for regional aircraft up to 90 seats. Established in November 1981, ATR is a joint partnership between two major European aeronautics players: Airbus and Leonardo.
ATR has sold more than 1,500 aircraft and has over 200 operators in more than 100 countries.
Every 8 seconds, an ATR turboprop takes off or lands somewhere around the world.

 

Activity domain: Support

 

YOUR TASKS:

Through this internship, you will be included in a dynamic motivated small team and will discover the ATR multicultural environment.

 

You will be responsible for those next tasks:

  • Analyse the CRM Customer queries for repetitive/long lead time questions
  • Develop FAQs
  • Define and set-up Share Point (SPOT) environment for Flight OPS Support activities
  • Proposals for improvement

 

YOU PROFILE:

You are currently preparing a master degree or you are currently doing a gap year while your master degree in the aeronautic domain. You can show these next skills and abilities :

  • Hard skills: Airplane Systems & Performance Operationnal Documentation
  • Soft skill : Communication
  • IT skills : Pack office: EXCEL/Word/Powerpoint Sharepoint
  • Language skill : French/English
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By | 2018-01-25T12:08:50+00:00 janvier 25th, 2018|

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